Hope you have experienced Google play store not working on your android phone, stays into crushing won’t open when you tap an app on your screen. When open provide with an error message, you can’t even download anything with your play store, do this to fix the issue.
Check your internet connection
This may seems to be easy to anyone, but still may be the cause also, make sure that you’re connected to the internet whether through mobile data or Wi-Fi.To fix the issue check if you’re connected to the internet, you should go at the top of your home screen scroll down, check if your data is on. Some device show blue colour if your data is on. But may differ depends on the device.
You may use also another easy option, go to settings, under Network & connection check if data is on, and yet tap on Cellular data.
Check your time and date settings
When you tap to open an app, often Google will need to
check your device date and time for the play store, if not found may act
vigorously since will be difficult for your device to interconnect with Google
server.
Try to check the update for Google play store.
The oldest version may still not working properly, so to fix the issue try to download and install the latest update of Google play store since is likely to be most stable.
To check if your app is latest , open Google play store from menu under my apps & games pick settings, tap on the play store version if is up to date will prompt to you with the message ‘ Google Play Store is up to date otherwise tap on Auto-update apps then make sure Auto-update apps is checked.
Clear the Google play store cache
Cache is simply as a buffer, it store temporarily data
for your device so that may be retrieved faster rather than starting to reload
again. Your Google play store may start working again when you emptying the
cache.
Simply go to your home screen tap settings under System
tap Apps, now you should scroll down until you see Google play store, tap it
and under storage hit Clear cache, now done. Check if your problem is fixed.
Not try the third option here.
Clear out your play store data
This is somehow similar to the one above but, the difference is that if you clear your play store data your file, setting and accounts will be deleted to. So make sure you have all the information like Google accounts make sure you now your Gmail email and password.
To clear data, you should go to settings, tap Apps, and scroll down up to the Google play store tap on it, under storage hit clear data then open your Google play store to see if the problem has been fixed.
Clear data and Cache on Google play Services
Since Google play Services allows your devices to communicate with an App so if the problem arise on it may cause the app not run well. So you should clear data and cache from the Google play service.
From home screen tap settings, Apps then scroll down up-to Google Play Services, under storage hit clear cache, also hit Manage space that will clear all your data.
Check disabled apps
Since some app work on depending each other you need to check if there some app that are disabled. Go to settings, apps then hit each app to see if there enabled.
Reset Google account
If not working in hope this will work for you try to reset your Google accounts on your phone. But make sure that that you know all your Gmail account and password otherwise your account will get lost.
Do this to reset your google account, from home screen tap settings under Security & Account Management tap Accounts, hit Google you will see your account tap one after another if you have more than one account, tap three dot above on your right hand side, then Remove account.
Hope worked for you, love the post please share.
0 Comments