WhatsApp is one of the largest messengers in the world today that has huge number of member and you’re among of them. You can use whatsApp to send text message, play videos without waiting for them to download, will be downloaded to your android phone directly.
Unfortunately the messenger may stop working and prompt to you the error message ‘Please check that your connected to the internet and try again. Please reboot your phone if your connection problem persists.’. When this error show up you will never use the messenger properly, will never shows you who are online and you may send the text message but not reach to intended destination so you need to follow the following step to get it work.
How to fix Whatsapp fail error message.
First option: Check installed app
Some apps may not work properly with Whatsapp messenger so you need to uninstall these apps. Some are like battery doctor, this is the background running apps freezer to save your battery life.
Since whats app messenger use background data, the battery doctor will not allow these so will freeze the apps so uninstall the app if you installed into your phone.
To uninstall the app go to your home screen
Tap and hold the app for at least two seconds then hit x symbol.
Second option: From the apps try to clear cache and data
This option work in many devices, since you will need to clear all caches to your app, and your messenger start working.
To fix this issues, you should
open Settings from the your phone home screen
For Tecno phone,
- Under system taps Appps
- Scroll down until you see your installed Whatsapp messenger app, tap it
- Under storage tap Clear data and Clear cache,
- Restart your phone on home screen to make changes done.
For Samsung Galaxy phone
- Tap more
- From the list hit Application manager You will see your installed apps, hit on Whatsapp,
- Hit clear cache and Clear data the restart your device.
Third step: Uninstall the old Whatsapp version and install the latest whatsapp version or update from Google play store.
Uninstalling the apps may get your apps device running as earlier, to uninstall t
Tap and hold from the home screen
Hit x symbol now you're done. or install the latest update for the app
Note: in some device, this may not work also, if you try to install the apps will prompt to you with an error messages ‘Please check that your connected to the internet and try again. Please reboot your phone if your connection problem persists.’ All option not working for your phone try the last option.
Reset your android phone
To reset your Iphone/android phone make sure you backup all data from the device, these data may include photos, video, music etc.. also make sure to, you know your account password like gmail account, because both will be erased you will need to start a fresh.
Follow the following procedure to reset your android phone
- You should go to Settings on android home screen scroll down until you met System at the bottom
- Under System tap Backup & reset
- Pick Factory data reset,
- Now reset your phone. your phone will reboot by automatically.
Conclusion
so, i hope these solution works for you, if you face problem don't hesitate to leave your comment and share with us so that we can help you as much as possible. Don't forget to share with your friend to help them to make their Whatsapp working fine.
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